Membership, Free Trials, Billing and Cancellation
Ongoing Membership. Your Rooster membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use Rooster. We will bill the monthly membership fee to your Payment Method. You must cancel your membership before it renews each month in order to avoid billing of the next month's membership fees to your Payment Method.
Your Rooster membership may start with a free trial. The free trial period of your membership lasts for two weeks, or as otherwise specified during sign-up. Free trials may not be combined with any other offers. Free trials are for new and certain former members only. Rooster reserves the right, in its absolute discretion, to determine your free trial eligibility.
We will begin billing your Payment Method for monthly membership fees at the end of the free trial period of your membership unless you cancel prior to the end of the free trial period. To view the specific details of your membership, including monthly membership price and end date of your free trial period, visit our website and click the "View billing details" link on the "Your Account" page. We may authorize your Payment Method through various methods, including authorizing it up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.
You will not receive a notice from us that your free trial period has ended or that the paying portion of your membership has begun. Click the "Your Account" link on the Rooster website (which shows up as soon as you log in) to find cancellation instructions. We will continue to bill your Payment Method on a monthly basis for your membership fee until you cancel.
Recurring Billing. By starting your Rooster membership, you authorize us to charge you a monthly membership fee at the then current rate, and any other charges you may incur in connection with your use of the Rooster service to your Payment Method. You acknowledge that the amount billed each month may vary from month to month for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges.
No Refunds. Payment are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members ("credits"). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
Payment Methods. You may edit your Payment Method information by visiting our website and clicking on the "Your Account" link, available at the left of the page once you log in to the Rooster website. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment Method information or cancel your account (see, "Cancellation" below), you remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method, as it may be updated. This may result in a change to your payment billing dates. If you signed up for Rooster using your account with a third party (i.e., iTunes, or similar account) as a Payment Method, and wish to cancel Rooster at any time, including during your free trial, you will need to do so through such third party, including by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from Rooster. You may also find billing information about your Rooster membership by visiting your account with the applicable third party. For certain Payment Methods, the issuer of your Payment Method may charge you a foreign transaction fee or other charges. Check with your Payment Method service provider for details.
Cancellation. You may cancel your Rooster membership at any time, and you will continue to have access to Rooster through the end of your monthly billing period. We do not provide refunds or credits for any partial-month membership periods or unread titles. To cancel, go to the "Your Account" page on our website and follow the instructions for cancellation.
Rooster, and any content read through the service, are for your personal and non-commercial use only. During your Rooster membership, we grant you a limited, non-exclusive, non-transferable, license to access Rooster and read titles through the service within the Rooster app for that purpose. Except for the foregoing limited license, no right, title or interest shall be transferred to you.
You may read a title through Rooster only in geographic locations where Rooster is offered and has licensed such titles. The content that may be available to read will vary by geographic location. Rooster will use technologies to verify your geographic location.
We continually update Rooster, including the content library. In addition, we continually test various aspects of our service, including our mobile application, website, user interfaces, service levels, plans, promotional features, availability of titles, delivery and pricing. We reserve the right to, and by using Rooster you agree that we may, include you in or exclude you from these tests without notice. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our service.
The availability of titles will change every month, and may vary from country to country. The quality of the user interface may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. Rooster makes no representations or warranties about the quality of your reading experience on your device. The time it takes to begin reading a title will vary based on a number of factors, including your location, available bandwidth at the time, the book or short story you have selected and the configuration of your device.
The Rooster mobile reading application is developed by Plympton and is designed to work exclusively on one device, an iPhone running operating system 7 and above. By using our service, you agree to look solely to the entity that manufactured and/or sold you this device for any issues related to the device and its compatibility with the Rooster service.
Passwords & Account Access
The member who created the Rooster account and whose Payment Method is charged is referred to here as the Account Owner. The Account Owner has access and control over the Rooster account. The Account Owner's control is exercised through use of the Account Owner's password and therefore to maintain exclusive control, the Account Owner should not reveal the password to anyone. In addition, if the Account Owner wishes to prohibit others from contacting Rooster Customer Service and potentially altering the Account Owner's control, the Account Owner should not reveal the Payment Method details (e.g., last four digits of their credit or debit card, or their email address if they use PayPal) associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
In order to provide you with ease of access to your account and to help administer Rooster, Rooster implements technology that enables us to recognize you as the Account Owner and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit Rooster, which includes accessing via mobile device or website.
You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the Rooster website and not through a hyperlink in an email or any other electronic communication, even if it looks official. Rooster reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. Rooster is not obligated to credit or discount a membership for holds placed on the account by either a representative of Rooster or by the automated processes of Rooster.
Disclaimers of Warranties and Limitations on Liability
THE ROOSTER SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE ROOSTER SERVICE, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. ROOSTER DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE ROOSTER SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL ROOSTER BE LIABLE TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Copyright. Rooster, including all content provided on Rooster, is protected by United States and international copyright, trade secret or other intellectual property laws and treaties.
Claims of Copyright Infringement. If you believe your work has been reproduced or distributed in a way that constitutes copyright infringement or are aware of any infringing material available through Rooster, please notify us by writing at firstname.lastname@example.org.
You may also be entitled to certain consumer protection rights under the laws of your local jurisdiction.
You may encounter third-party applications (including, without limitation, websites, widgets, software, or other software utilities) ("Application(s)") that interact with Rooster. These Applications may import data related to your Rooster account and activity and otherwise gather data from you. These Applications are provided solely as a convenience to you, and Rooster is not responsible for such Applications. Such applications are owned or operated by third parties that are not related to or sponsored by Rooster and may not be authorized for use with Rooster in all countries. Use of an application is at your own option and risk.
Use of Information Submitted
Rooster is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to Rooster, including the Rooster application, website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving Rooster. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law.